FAQ
Concept & Commitment
What is Albazari?
Albazari is an independent concept store specializing in the sale of second-hand clothing and accessories. We offer a curated selection of quality pieces, chosen for their style, durability, and ability to transcend seasons.
Why talk about the circular economy?
Because every item offered on Albazari gets a second life. Reselling second-hand clothes extends their lifespan, reduces waste, and offers a concrete alternative to buying new.
What does “responsible fashion” mean at Albazari?
At Albazari, responsible fashion is neither a guilt-inducing message nor a marketing ploy. It’s a simple and honest approach: selecting desirable, well-maintained, and durable pieces, without greenwashing.
Products & Brands
What types of products do you offer?
A selection of women’s and men’s clothing and accessories, designed for an urban, chic, contemporary look that’s easy to wear every day.
What brands can be found on Albazari?
We offer a selection of French and international brands, including: Sézane, Maje, Sandro, IKKS, Isabel Marant, The Kooples, Sandro Homme, Zara, H&M, Nike, The North Face, Hugo Boss, Lacoste, From Future, and more.
Are these brands partners of Albazari?
No. Albazari is an independent concept store and is neither affiliated with, nor a partner of, nor an official distributor of the brands mentioned on the website. The brands are listed for descriptive purposes only, to identify the items offered for sale.
Are the brand lists final?
No. The brands change depending on new arrivals and selection. The lists presented on the website are neither exhaustive nor fixed.
Are the products authentic?
Yes. Items are selected and checked before being offered for sale. Albazari operates as an independent reseller of second-hand goods and actively combats counterfeiting.
How the Site Works
Is Albazari a marketplace?
No. Albazari is an online shop, not a marketplace for individuals. The selection is centralized, controlled, and curated by Albazari.
How are the categories organized?
Products are organized by category (Women, Men) and by brand, with filters to refine your search (size, type of item, etc.).
In which languages is the site available?
French is the primary language of the site. Arabic and English may be offered as secondary languages for informational purposes.
Orders & Payments
What payment methods are accepted?
Two payment methods are available:
Cash on Delivery (COD via Amana/Al Barid)
How does cash on delivery (COD) work?
By choosing cash on delivery:
No payment is made online.
The amount is paid directly to the carrier upon receipt of the package.
The order is registered with the status "Cash on Delivery (COD)".
COD Order Confirmation via WhatsApp
Why do I need to confirm my COD order via WhatsApp?
To ensure secure cash on delivery, COD orders must be confirmed via WhatsApp (address, phone number, and agreement to cash on delivery) before shipment. Without confirmation, no package will be sent.
What happens if the information is incorrect?
If the number is incorrect, if the order is not recognized by the recipient, or if there is no response, the order is marked as "incorrect number / order to be canceled" and is not shipped.
Shipping, Returns & Terms and Conditions
What are the delivery times?
Delivery times are estimates and may vary depending on the geographical area and the carrier. Albazari cannot be held responsible for delays caused by delivery providers.
Do you offer exchanges or returns?
No. Due to the second-hand nature of the products, no exchanges or returns are offered after order confirmation, in accordance with the General Terms and Conditions of Sale.
Where can I find your General Terms and Conditions of Sale?
The General Terms and Conditions of Sale are accessible via a link at the bottom of the page and in the order process. Acceptance of these terms by checking a box is mandatory to validate any order.
Can the FAQ be updated?
Yes. The FAQ is editable from the back office and can be updated to reflect changes in the service, the product offering, and the website's functionality.